Our Commitment to Quality
K2 Group is an ISO 9001:2015 certified company. Through which, we have developed a Quality Management System (QMS) – in accordance with internal standards – that establishes the organizational structure, procedures, process, and resources needed to implement quality control. Our QMS is based on the quality management principles that collectively improve both organizational performance and customer satisfaction.
Customer Focus - The primary focus of quality management is to meet customer requirements and to strive to exceed expectations.
Leadership - Leaders at all levels establish unity of purpose and create conditions in which people are engaged in achieving quality objective.
Engagement of People - Competent, empowered and engaged employees at all levels are essential to create and deliver value.
Process Approach - Consistent and predictable results are achieved more effectively and efficiently when processes are understood and managed as a coherent system.
Improvement - Successful organizations have an ongoing focus on improvement.
Evidence-based Decision Making - Decisions based on analysis and evaluation of data and information are more likely to produce desired results.
Relationship Management - For sustained success, an organization manages its relationships with interested parties, such as suppliers.
K2 Group Quality Policy
We at K2 Group, Inc. are committed to the needs of internal and external customers with the understanding that the services and solutions we provide potentially have an immediate impact on national security and public safety. We stand guided by the principles of integrity, innovation, initiative, and teamwork to ensure our customers are provided with the highest standard of quality reflecting the vision and mission of our company.
To further this dedication to quality, K2 Group, Inc. is committed to a Quality Management System (QMS) that conforms to the international standards established by ISO 9001:2015. Moreover, K2 Group is committed to:
- the standardization of established business practices as outlined in our QMS;
- continuously improving the effectiveness of our QMS to ensure the highest level of efficiency, consistency, and communication;
- building a community of continuous improvement within our company;
- and annually reviewing the company’s quality policy and objectives to ensure they align with current customer and organizational needs.
Compliance with this Policy is a shared responsibility among all company employees. However, enforcement of this Policy and adherence to the standards outlined within it, is primarily the responsibility of corporate management with a commitment to promoting and disseminating this Policy among all staff.
K2 Group
Technical Thinking. Operational Mindset.
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